1. Introduction

Welcome to Devivers Digital Solutions Private Limited ("Company," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.devivers.com (the "Website") and use our services.

Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our Website immediately.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you voluntarily provide to us when you:

• Submit a contact form or enquiry on our Website

• Request a consultation, quote, or free call

• Subscribe to our newsletter or marketing communications

• Communicate with us via email, phone, or WhatsApp

This information may include: your full name, email address, phone number, company name, project details, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and usage, including:

• IP address and approximate geographic location

• Browser type, version, and operating system

• Pages visited, time spent on pages, and navigation patterns

• Referring URLs and exit pages

• Device identifiers and usage data

This information is collected using cookies, web beacons, and similar tracking technologies (see Section 5 for more details).

2.3 Analytics Data

We use third-party analytics services (including Google Analytics) to help us understand how visitors interact with our Website. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries, contact form submissions, and service requests

• To provide, operate, and maintain our Website and services

• To send you project proposals, quotes, and business communications

• To improve our Website, services, and user experience

• To analyse usage trends and monitor the effectiveness of our marketing

• To comply with applicable legal obligations and enforce our policies

• To protect against fraudulent, unauthorized, or illegal activity

• To send you marketing communications (with your consent, where required)

4. Legal Basis for Processing Your Information

We process your personal information under the following legal bases:

• Consent: Where you have given us explicit consent to process your data (e.g., subscribing to newsletters)

• Contractual Necessity: Where processing is necessary to fulfil a contract or pre-contractual steps at your request

• Legitimate Interests: To improve our services, prevent fraud, and conduct marketing where your rights do not override our interests

• Legal Obligation: Where we are required by law to process your information

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the website function properly and provide information to website owners about how visitors interact with their site.

5.2 Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function correctly. These cannot be disabled.

• Analytics Cookies: Used to understand how visitors interact with our Website (e.g., Google Analytics).

• Functional Cookies: Enable enhanced functionality and personalisation.

• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

5.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website. For more information, visit www.allaboutcookies.org.

6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our Website and delivering our services (e.g., hosting providers, analytics platforms, CRM tools), bound by confidentiality agreements.

• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets, your information may be transferred.

• Legal Requirements: When required by law, regulation, court order, or governmental authority.

• Protection of Rights: To protect the rights, property, or safety of our Company, our clients, or others.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form data is generally retained for up to 3 years from the date of submission. You may request deletion of your data at any time by contacting us at legal@devivers.com.

8. Data Security

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you

• Right to Rectification: Request correction of inaccurate or incomplete data

• Right to Erasure: Request deletion of your personal data ('Right to be Forgotten')

• Right to Restrict Processing: Request that we limit how we use your data

• Right to Data Portability: Request transfer of your data in a machine-readable format

• Right to Object: Object to our processing of your personal data

• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at legal@devivers.com. We will respond to all legitimate requests within 30 days.

10. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at legal@devivers.com and we will take steps to delete such information.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the 'Last Updated' date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our Website following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Devivers Digital Solutions Private Limited

Email: legal@devivers.com

Website: www.devivers.com

India, Maharashtra